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Privacy Policy

Last updated: January 15, 2024

Introduction

Welcome to our Privacy Policy. Your privacy is critically important to us. This policy describes how we collect, use, and protect your personal information when you use our website and services.

We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Account Information: Username, password, and account preferences
  • Payment Information: Credit card details, billing address, and transaction history
  • Communication Data: Your messages, feedback, and correspondence with us

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
  • Location Data: General geographic location based on IP address

How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To send administrative information, updates, and security alerts
  • To respond to your comments, questions, and customer service requests
  • To personalize your experience and deliver targeted content
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and fraudulent activity
  • To comply with legal obligations and enforce our terms and policies

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and providing services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw your consent to data processing at any time

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: linzitilui@ofldelivery.com

Phone: +1 (747) 201-9606

Address: 4901 E 12TH ST, OAKLAND CA 94601, United States

GDPR Compliant
CCPA Compliant
ISO 27001 Certified